Career Opportunity in Systel
At Systel, we hold an unwavering belief that our employees are the greatest asset of our organization. Our commitment to cultivating an exceptional workplace starts with fostering an open, transparent, and inclusive environment where every individual feels empowered and valued. Integral Community, Valued Individuals, Investing in Well-being for Success, Celebrating Achievements, Fostering Collaboration, Partners in Success, Driving Accomplishments
Current Openings
Graduate Trainee Engineer (Field Role)
Full Time
Division: Systel Energy Solutions
Location: Across India (Shor term On-site at customer locations)
Experience: 1-2 years (Preferred)
Role Overview:
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Conduct measurements and audits of compressed air systems at customer sites.
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Travel extensively across India to perform on-site fieldwork.
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Use advanced tools to collect data, analyze performance, and prepare reports.
What We Need:
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BE/B.Tech in Mechanical, Electrical, Instrumentation, or related fields.
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Strong problem-solving skills and willingness to learn.
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Ability to travel frequently and work on-site in industrial environments.
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Good communication skills to prepare and share report
Marketing Executive
Full Time
Division: Systel Energy Solutions
Location: Coimbatore, Tamil Nadu
Experience: 1-2 years (Preferred)
Role Overview:
We are seeking a creative and self-motivated Marketing Executive to manage and execute various marketing initiatives. The ideal candidate will play a crucial role in increasing brand awareness, generating leads, and maintaining customer engagement through strategic marketing campaigns, content creation, and digital platforms.
This role requires proficiency in social media management, content writing, graphic design, and webinar hosting. A proactive approach to learning and implementing marketing trends will be highly valued.
Key Responsibilities:
1. Content Creation:
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Develop compelling promotional materials, including brochures, flyers, presentations, and newsletters.
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Create engaging blog posts, case studies, and articles to showcase Systel Energy Solution’s expertise in compressed air management.
2. Social Media Management:
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Plan, create, and publish content across platforms (LinkedIn, Facebook, Instagram, etc.).
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Monitor engagement metrics and optimize campaigns to increase visibility and audience interaction.
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Stay updated on digital marketing trends to innovate and improve performance.
3. Graphic Designing:
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Design visuals for social media, website, and marketing materials using tools like Canva, Adobe Photoshop, or Illustrator.
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Ensure all designs align with Systel Energy Solutions branding guidelines.
4. Webinars and Online Events:
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Plan, organize, and host webinars to engage with prospects and clients.
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Create presentations and marketing content for webinars.
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Manage technical aspects of webinar hosting, including scheduling and follow-ups.
5. Email Marketing:
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Develop and send mass email campaigns via platforms like Mailchimp.
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Monitor open rates, click-through rates, and optimize email strategies to maximize reach.
6. Branding and Promotions:
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Assist in planning and executing brand promotion activities, including exhibitions, corporate events, and product launches.
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Collaborate with internal teams to ensure cohesive branding across all channels
7. Analytics and Reporting:
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Track the performance of marketing campaigns and prepare detailed reports with insights and suggestions for improvement.
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Use tools like Google Analytics and social media insights to monitor ROI and campaign effectiveness.
Required Skills and Qualifications:
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Bachelor’s degree in Marketing, Communications, or a related field.
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1-2 years of experience in marketing, with a proven track record of managing multiple responsibilities effectively.
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Technical Proficiency:
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Canva, Adobe Photoshop/Illustrator (preferred).
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Email marketing tools (e.g., Mailchimp).
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Social media platforms (LinkedIn, Facebook, Instagram).
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Webinar hosting platforms (e.g., Zoom, Teams).
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Basic knowledge of MS Office (Word, Excel, PowerPoint).
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Strong written and verbal communication skills.
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Creativity and an eye for design.
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Ability to work independently and as part of a team.
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Strong time-management skills to handle multiple projects simultaneously.
Preferred Qualifications:
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Experience in the B2B/industrial marketing sector.
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Knowledge of SEO/SEM strategies and tools.
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Familiarity with energy efficiency or industrial solutions marketing.
Key Performance Indicators (KPIs):
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Growth in social media followers and engagement rates.
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Lead generation and conversion rates from marketing campaigns.
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Audience engagement in webinars and online events.
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Timely execution of marketing projects and campaigns.
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Improvement in email marketing open and click-through rates.
Product Support Engineer
Full Time
Division: WiseAir Technologies India LLP
Location: Coimbatore, Tamil Nadu
Experience: 2-5 years
Role Overview:
The Product Support Engineer will be responsible for installing WiseAir sensors at customer sites, troubleshooting technical issues, and providing exceptional onsite and remote product support. The role requires technical expertise, strong problem-solving skills, and a customer-centric approach.
Key Responsibilities:
1. Installation and Configuration:
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Travel to customer sites to install and configure WiseAir sensors and associated systems.
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Ensure proper setup and calibration of sensors to meet customer requirements.
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Collaborate with the technical and sales teams to deliver a smooth installation process.
2. Product Support and Troubleshooting:
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Provide prompt and effective onsite and offsite support for customers.
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Diagnose and resolve technical issues related to sensors, software, and network connectivity.
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Document and escalate unresolved issues to the R&D or technical support team.
3. Customer Training and Communication:
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Train customers on the use, maintenance, and troubleshooting of WiseAir sensors.
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Communicate technical information clearly and professionally to customers.
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Build and maintain strong relationships with customers to ensure satisfaction.
4. Reporting and Documentation:
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Maintain detailed records of installation, service calls, and troubleshooting activities.
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Prepare and submit reports on customer issues, resolutions, and feedback.
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Assist in developing technical manuals, FAQs, and support documentation.
5. Continuous Improvement:
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Stay updated on WiseAir products, new features, and industry trends.
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Provide input for product improvements based on customer feedback and support experiences.
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Identify recurring issues and suggest long-term solutions to enhance product reliability.
Required Skills and Qualifications:
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Bachelor’s degree in Marketing, Communications, or a related field.
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2-5 years of experience in product support, installation, or technical service roles.
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Technical Proficiency:
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Knowledge of sensor technology, IIoT devices, and industrial equipment.
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Familiarity with tools like multimeters and calibration instruments.
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Basic understanding of networking and software integration.
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Strong problem-solving and analytical skills.
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Excellent verbal and written communication skills in English.
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Ability to travel frequently for onsite installations and support.
Preferred Qualifications:
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Experience in industrial IoT or manufacturing solutions.
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Hands-on experience with compressed air systems or related equipment.
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Knowledge of SCADA systems or data integration software.
Key Performance Indicators (KPIs):
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Successful completion of installations within the agreed timeline.
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First-call resolution rate for support issues.
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Customer satisfaction ratings for support services.
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Accurate and timely submission of installation and support documentation.
Sales Coordinator
Full Time
Division: WiseAir Technologies India LLP
Location: Coimbatore, Tamil Nadu
Experience: 2-5 years
Role Overview:
The Sales Coordinator will play a vital role in the WiseAir team, managing sales order processing, customer communication, and after-sales support. The ideal candidate should have hands-on experience with SAP for preparing quotes and sales orders, a customer centric mindset, and the ability to manage multiple tasks efficiently.
Key Responsibilities:
1. Sales Operations:
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Prepare accurate and detailed sales quotations, invoices, and sales orders using SAP.
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Ensure timely and accurate order entry and processing.
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Coordinate with the sales team to verify and confirm customer requirements.
2. Order Follow-ups:
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Follow up with internal teams (production, procurement) to ensure timely delivery of orders.
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Communicate with customers to provide updates on their order status.
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Address and resolve issues related to delays or discrepancies.
3. Customer Support:
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Serve as a point of contact for customers, ensuring queries and concerns are addressed promptly.
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Provide after-sales support, including assistance with product information, warranty claims, or maintenance inquiries.
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Maintain a professional and empathetic approach in all customer interactions.
4. Documentation and Reporting:
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Maintain accurate records of quotes, orders, and customer interactions in SAP and other tools.
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Prepare regular reports for the sales and management teams on order status and customer feedback.
5. Cross-functional Collaboration:
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Work closely with the sales, production, and logistics teams to ensure smooth sales and delivery processes.
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Liaise with the marketing team for promotional material or customer communication support.
Required Skills and Qualifications:
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Bachelor’s degree in Business Administration, Commerce, or a related field.
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2-5 years of experience in sales coordination or a similar role.
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Technical Proficiency:
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Hands-on experience with SAP or Any Other CRM (Preferred).
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Familiarity with MS Office Suite (Excel, Word, PowerPoint).
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Strong organizational and multitasking skills.
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Excellent verbal and written communication skills.
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A proactive attitude toward problem-solving and customer satisfaction.
Preferred Qualifications:
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Experience in industrial equipment or IIoT products.
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Knowledge of inventory and order management processes.
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Ability to work in a fast-paced and collaborative environment.
Key Performance Indicators (KPIs):
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Accuracy and timeliness of quotes and sales orders.
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Enquiry to Order Conversions
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Customer satisfaction ratings based on post-sales support.
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Timely resolution of customer inquiries or complaints.
Data Monitoring and Assessment Engineer
Full Time
Division: Systel Energy Solutions
Location: Coimbatore, Tamil Nadu
Experience: 2-5 years
Role Overview:
The Data Monitoring and Assessment Engineer will be responsible for continuously monitoring data collected from the WASM 604 system across various customer sites. The role includes analyzing system performance, preparing detailed assessment reports, and providing actionable recommendations to improve compressed air systems and enhance operational efficiency.
Key Responsibilities:
1. Data Monitoring and Analysis:
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Continuously monitor real-time data from the WASM 604 system across multiple customer sites.
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Analyze data trends, system performance metrics, and deviations to identify inefficiencies or areas for improvement.
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Ensure data accuracy and reliability in all reports.
2. Report Preparation:
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Generate detailed performance assessment reports based on collected data.
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Highlight critical findings, operational inefficiencies, and areas requiring attention.
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Prepare visually engaging reports with charts and graphs to simplify complex data for customer understanding.
3. Customer Engagement and Actionable Plans:
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Develop tailored, actionable recommendations for customers to improve their CAS performance.
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Provide customers with step-by-step plans to enhance energy efficiency and reduce operational costs.
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Support customers by addressing queries and explaining data insights effectively.
4. Collaboration and Feedback:
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Work closely with internal teams, including the service, sales, and technical support departments, to address customer needs.
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Collect and incorporate feedback from customers into assessment processes and system enhancements.
5. Learning and Development:
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Attend in-house training sessions to gain expertise in CAS basics and WASM 604 technology.
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Stay updated on industry trends, best practices, and advancements in energy efficiency and data analytics.
Required Skills and Qualifications:
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Bachelor’s degree in Engineering (Mechanical, Electrical, Instrumentation, or a related field).
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2-5 years of experience in data analysis, system monitoring, or a similar role.
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Technical Proficiency:
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Familiarity with data monitoring tools and software.
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Strong analytical and problem-solving skills.
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Proficiency in MS Excel and data visualization tools (e.g., Power BI, Tableau).
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Excellent communication skills for preparing reports and engaging with customers.
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Ability to work independently and manage multiple customer accounts.
Preferred Qualifications:
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Experience in energy management, industrial systems, or IoT-based technologies.
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Knowledge of compressed air systems (CAS) is a plus but not mandatory (training will be provided).
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Familiarity with WASM 604 or similar monitoring systems is advantageous.
Key Performance Indicators (KPIs):
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Timeliness and accuracy of performance assessment reports.
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Customer satisfaction ratings for actionable recommendations and support.
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Measurable improvements in customer CAS efficiency.
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Effective communication and follow-up on customer queries and plans.